Privacy Policy

At Castle, we are deeply committed to protecting your privacy. When you use our platform and services, we may collect, use, store, process and share your personal information in accordance with this Privacy Policy. By continuing to use Castle, you consent to the practices described in this policy.

1. Privacy Commitment

We prioritize the protection of your personal information and comply with applicable data protection requirements in all our data-handling activities. This policy clearly explains how we manage your personal data when you use our platform and services.

2. Data We Collect

We collect both personal and non-personal information to deliver and improve our services:

Personal information: Collected when you register an account, make a purchase, or use specific platform features, including your name, email address and other account-related details.
Non-personal information: Collected to optimize service performance and user experience, including your IP address, browser type, usage patterns and device information.

3. Use of Your Information

Castle uses the collected information for the following purposes:

To enhance your user experience, deliver relevant content and provide personalized recommendations;
To notify you of service updates, promotional offers and new content releases;
To conduct data analysis, maintain platform security and resolve technical issues.

4. Data Security Measures

We implement strict security procedures to protect your information, including data access controls, secure server technologies and encryption.

While we strive to safeguard your data, internet data transmission carries inherent risks. We cannot guarantee absolute security of any information you transmit to or store on our platform, and you use our services at your own risk.

5. Disclosure of Your Information

Castle does not sell or share your personal information with external parties for standalone marketing purposes.

We may only share your data with trusted third-party partners and vendors who assist us with customer service and content delivery. These third parties are bound by confidentiality agreements and may only use your data to provide the services you have requested.

6. Your Data Rights & Policy Updates

Your Data Rights

As a user, you have the right to request access to, correction of, or deletion of your personal data. You may also control your preferences for communications and marketing materials via your account settings. If you have questions about our data practices, please contact our customer service team.

Modifications to This Policy

We reserve the right to revise this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.